FAQ's

Do you take my insurance

At Move Better while we are out of network with insurances, we are happy to provide you with a Superbill that you can submit to your insurance company. We are happy to provide insight into how to apply for reimbursement, but ultimately you will need to ask your insurance company what you need to do.

I have multiple body parts that need work. Can you help?

At Move Better, we know that everything is connected. If you have limitations on both sides of your body, there is likely a core dysfunction. If you have an opposite shoulder/hip/knee there may be a gait dysfunction. 

Bottom line is YES!

There may not be a direct connection between multiple pain points, but compensation from any injury is common and will create dysfunction in a different area.

How do virtual visits work?

This is a common question, and the answer is, mostly the same.

Through the last 4 years we’ve found that telehealth visits are sometimes better than in person visits because you are in your own environment. We use the screen and your surroundings to tell us where center is. And as we believe YOU are a vital part of the physical therapy process, we rely on you to give us feedback for where your body is in space. 

A typical session whether in person or virtual includes a posture assessment, gait assessment, and movement screen. After assessment, exercise and movement prescription is easy.

The hardest part of a virtual visit is the client has to learn to listen to their body in very subtle ways and to provide that feedback to the practitioner. This is invaluable to the client in their healing process because they start to understand the available movement and how to correct the missing movement.

Communication is key for all of life, but especially when it comes to movement.

With virtual visits you have the leeway of time. There is generally a block of time allotted between one appointment and the next.

 

Do you travel to me?

Most visits are either held in person at our site at the Healing and Wellness Center in Westborough MA or virtually. However, we know your time is valuable and leaving the office for PT or personal training isn’t always possible. That’s why we do offer virtual or in-person at your home/office/workout space for an additional charge.

We will work with you to find the best option to help you be the best version of you.